Payment
In the skatedeluxe skate shop you have the possibility to pay for your order using different payment methods.
PayPal
After completing your order, you will be directly forwarded to the PayPal website through a secured connection (SSL encryption). Payment by PayPal is possible with Visa, MasterCard, American Express, Debit or Giropay. A PayPal account is required for the payment. If you do not have a PayPal account or if you don't want to register with PayPal, you can easily pay with a PayPal guest account via debit or credit card. Please be aware that the desired shipping address has to be confirmed through your PayPal account.
Credit card
Payment is possible with Visa, Maestro, MasterCard and American Express. Your credit card data is secured through SSL encryption. MasterCard and Visa cardholders, please be aware that additional authentication is required: the so-called 3D-Secure protocol Verified by Visa or MasterCard SecureCode. Depending on the credit institute, an additional password will be requested to ensure that the credit card holder is informed about the payment.
TWINT
To pay with TWINT, you need the TWINT app and a TWINT account that is linked to your bank account or credit card. After you complete your order, you'll be redirected to pay via a QR code or TWINT ID. Open the TWINT app on your device, scan the QR code or enter the TWINT ID, and authorize the payment. Once the payment is confirmed, you will receive a notification in the app and our shop. Your order will be shipped as soon as possible after the successful payment.
Payment in advance
(bank transfer)
After finishing your order, you'll receive a confirmation e-mail with our bank details. We'll ship your order after we've received your payment. Usually, a SEPA transfer via online banking takes one bank working day to be processed, a paper-based SEPA transfer takes up to two bank working days. If you need more than 7 days for your money transfer please inform us via e-mail or phone.
Sofort (Klarna)
For payment with SOFORT (formerly Sofortbanking), you will be directly forwarded to the website of the payment provider klarna.com through a secured connection (SSL encryption). Please keep your bank code, the login data of your online banking (Login and password/PIN) as well as a valid TAN ready (TAN-list, iTAN, mTAN, smartTAN) at hand. Your benefits: direct shipping of your goods, automatic debiting from your online bank account, highest security standards, and no additional registration.
Apple Pay, Google Pay
& Chrome-Stored Credit Cards
To pay with Apple Pay, Google Pay, or Google Chrome-stored credit cards, your device and browser must support the payment method. In addition, the linked PayPal account or credit card must be correct and valid. Please note that the payment method will only be displayed if the above-mentioned conditions are met.
Gift cards & Premium Club vouchers
You can redeem gift cards and Premium Club vouchers in the shopping cart after you have logged in or registered as a new customer. If you do not redeem the entire value of the voucher, the remainder will be credited to your skatedeluxe account. You can use this credit with your next order. If the value of your order is higher than the voucher value, you can pay the remaining amount with a payment method of your choice.
FAQ
If you have any problems paying for your order, please contact us by e-mail or phone and tell us your preferred method of payment.
Additionally, you have the option of paying for your order quickly and easily with PayPal or SOFORT (Sofortbanking). To do this, log in to your customer account. Select said order under "Orders" and click on "More details". Here you'll find a button for payment via PayPal or Sofortbanking under the invoice amount.
If you pay in advance via bank transfer, the SEPA credit transfer usually takes one banking day. SEPA credit transfers via bank transfer forms can take up to two banking days. With PayPal, SOFORT (Sofortbanking) or credit card, we'll receive payment within a few minutes.
No. We take care of customs clearance for you.
If you want to offset your existing credit with a new order, please let us know in the comments field after selecting your preferred payment method. You can also call or send us an e-mail as an alternative.
Unfortunately, payment via invoice is not possible at the moment. We're working on the possibility to offer this payment method in the near future.